Frequently Asked Questions

We receive many questions about our popular airport parking service. If you have a question, our Detroit Airport Offsite Parking FAQ page may help. If you don’t find the information you’re looking for, be sure to contact our customer service staff today.

Q: How can I make a reservation for parking through Valet Connections DTW Parking?

A: You can make a fast, secure and instant reservation at Valet Connections DTW Parking. Make Reservations Here. You will need to select your desired dates and times to ensure you get the best online rates and availability.

Q: How far in advance must I arrange parking reservations?

A: We recommend making your reservation at the time you book your flight so you are guaranteed a space and our best rates. During the holiday season and other peak times, locating a space can be difficult, which is why we recommend reserving your spot at least a few days in advance.

Q: Is a credit card required to make a reservation?

Yes. We require a credit card at the time of booking. Advanced online payment will guarantee your rate and space. Rest assured, we don’t charge reservation fees.

Q: Do I need to present a receipt for my reservation when dropping off my car?

A: We ask that you bring a printed or digital copy to our location when you arrive to check in your vehicle.

Q: What if I have to cancel my reservation?

A: All reservations must be cancelled 24 hours in advance of the check-in date and time to ensure you get your money back. You will be subject to a fee or forfeiture of funds if you cancel beyond that window.

Q: How do I change or cancel my reservation?

A: Just give us a call and have your reservation number handy. You can keep a reservation the same for any time changes within a 12-hour period that do not affect the date of your arrival. If the date of your arrival must be changed to another date, you will need to cancel the existing reservation and create a new one.

Q: Is transportation provided to and from Detroit Metro Airport (DTW)?

A: Available 24 hours a day and operating every 30 minutes, our free shuttles transport travelers to and from the Detroit Metro Airport (DTW). Upon your arrival at DTW, call us at (734) 992-4946 for pick up so our parking attendants can prepare your vehicle and have it waiting upon your arrival at our facility.

Q: Where will my car be parked when I am traveling from Detroit Airport (DTW)?

A: All parked cars are moved to our secured parking facility located 2.5 miles from the drop off point. All cars will be stored outdoors for the duration of your travel. However, we can have your car cleared of snow and ready to go when you pick it up. All pick-ups and drop-offs occur indoors for your comfort and convenience.

Q: Do you offer extra services in addition to valet services?

A: Yes. We offer a variety of conveniences for you, including car washes, detailing, polish, oil changes, mechanical work, on-site services (dead batteries, flat tires), and drop-offs to local dealerships for repairs.

Q: How do I find your facility?

A: Click here for directions to Valet Connections DTW Parking. We are conveniently located at 27299 Wick Rd in Taylor, MI.

Q: Does DTW have valet?

A: Yes, DTW has valet parking, with most at the McNamara Terminal. Valet Connections DTW parking is your best bet, offering safe and secure DTW airport parking just minutes away from all airport terminals.

Q: Where is the cheapest place to park at DTW?

A: While there are many cheap options for parking at DTW, Valet Connections DTW parking is the most affordable for the many services and attention you get with free shuttles.

Q: Where do you park for McNamara Terminal?

A: You will find long-term parking in the McNamara Parking Garage, the Green Lots and the Big Blue Deck. You will find short-term parking in the McNamara Parking Garage and the Big Blue Deck.

Q: How early should I arrive at Detroit Metro Airport?

A: For domestic flights, plan to arrive no later than 90 minutes, and for an international flight, plan to arrive 120 minutes before.

Q: What is the best parking at DTW?

A: Valet Connections Detroit Metro Airport Parking offers the best parking at DTW. We have affordable rates, we offer extra services such as car detailing, we have a best price guarantee and top-notch security, and our shuttles come along every 10 to 15 minutes.

Q: Are shuttles free at DTW?

A: Yes, they are free. Valet Connections DTW parking shuttles arrive every 10 to 15 minutes.

Q: Can I reserve parking in advance?

A: Yes, you can. Book your reservation with Valet Connections DTW parking as soon as you know which dates you’ll be traveling.