When it comes to valet parking, you want a company that can provide timely, efficient, professional and friendly services every time. That’s why you should really do your homework before choosing the right valet parking company at the DTW airport. It’s overwhelming to make the right choice on which valet parking company to hire, but it just takes a little research and a couple of phone calls to get peace of mind.
When considering which valet parking company to choose, keep these four factors in mind:
Professionalism at all times is very important, and it doesn’t just involve being impeccably dressed and neat, although that is necessary too. Professionalism also has to do with courteous nature, prompt attention to detail, and respect for your time. You want someone who will greet you appropriately, treat you like you’re their only client at the moment, and be on their best behavior when interacting with you and caring for your vehicle.
What you don’t want is someone who is late to deliver your car after a long flight, or someone who parks your car haphazardly.
This doesn’t just involve the valets who will be picking you up and dropping you off. It also extends to the front office staff. They should be neat in appearance, and cordial when you call or visit.
Any valet parking company worth its salt will not only have the appropriate insurance, but be up to date on it as well. This insurance is in place to protect you if your car has been damaged in some way. Backed by insurance, the company can properly compensate you for that damage so you don’t have to worry about paying out of pocket.
Ask the company you are considering for references. Call those references and ask about the quality of service they received. Don’t forget to check out Google reviews and social media reviews on the company to see what past customers are saying about them. Check testimonials on their website, too. All of these things lend credibility to the company and can give you a good idea of their reputation.
Experience has a lot to do with ensuring reliability. If a company has been in business for many years in the same location, you can be relatively assured that they have been successful in satisfying their customers. Look for character traits such as courteous attention, prompt services, strong conflict resolution skills, and efficiency and task management skills.
Sometimes you can only find out these things by using the service first. Experiencing the event first hand will let you know if the company is reliable, and whether you will use them again and refer them to friends.
When you choose Valet Connections for efficient DTW airport parking, you are making a wise decision, one you will not regret. To learn more about our rates and services, call us at (734) 992-4946.